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High Accuracy 3D Intraoral Scanner LED Ce Dental Cad Cam Oral Therapy Equipments Accessories 2m

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the High Accuracy Manufacturer 3D Intraoral Scanner (RX-IS-6500)?

The RX-IS-6500 is a lightweight, LED-equipped 3D intraoral scanner designed to capture detailed digital impressions for dental examinations, CAD/CAM workflows, orthodontic planning and patient education. It is a CE-certified Class II electric device.

2. What does the "2m" in the product name mean?

The "2m" indicates the supplied cable length (approximately 2 meters) or stated working reach — confirm exact cable/accessory length with the supplier or product manual.

3. What are the key specifications of this scanner?

Model: RX-IS-6500; Classification: Class II; Power source: electric; Material: plastic; Dimensions: 240 × 45 × 36 mm; Shelf life: 5 years; Quality certification: CE. Selling unit: single item.

4. How accurate is the scanner?

The scanner is marketed as high accuracy and intended for precise imaging suitable for many CAD/CAM and restorative workflows. Actual accuracy can vary with clinical conditions, scanning technique and software processing—refer to the supplier for measured accuracy data (trueness/precision) in specific test conditions.

5. Which file formats and software does it support?

Many intraoral scanners export common open formats such as STL, PLY or OBJ compatible with most CAD/CAM systems. Exact supported formats and bundled software vary by supplier — check the product listing or ask the vendor for a software/spec sheet.

6. How is the scanner powered and connected?

The device is electrically powered. Connection options (USB, dedicated power adapter or proprietary connector) and PC/OS compatibility depend on the specific package — consult the product manual or vendor for required power specs and connectivity details.

7. Is the scanner compatible with existing CAD/CAM systems and labs?

Yes — the scanner is intended for CAD/CAM workflows. Compatibility depends on file format export and software versions; verify integration with your lab or software vendor before purchase.

8. How should I clean, disinfect and sterilize the scanner?

Do not autoclave the handpiece body unless expressly permitted. Use manufacturer-recommended disinfectant wipes and protocols for external surfaces, and use disposable/sterile scanning sleeves or tips if provided. Always follow the included infection-control instructions to avoid damaging optics/electronics.

9. What maintenance and calibration are required?

Routine maintenance typically includes cleaning the scanning tip and lens, keeping firmware/software up to date, and periodic calibration per the manufacturer's instructions. Follow the user manual for calibration intervals and troubleshooting procedures.

10. What is included in the standard package?

Package contents can vary by seller. Typical inclusions are the intraoral scanner unit, cable(s), power adapter or connector, driver/software installation media or license, user manual and basic accessories. Confirm exact contents with the supplier before ordering.

11. Is there a warranty and technical support?

Warranty terms and support vary by manufacturer and distributor. The device carries CE certification, but for warranty length, service options and training support contact the seller or check the product documentation.

12. Are there clinical limitations or contraindications?

Scanning performance can be affected by patient movement, excessive saliva/blood, deep subgingival margins, very reflective surfaces or limited access. It is not a replacement for clinical judgment. Review the product's contraindications in the official instructions for use.

13. Do clinicians require training to use the scanner?

While the device is designed to be lightweight and easy to handle, effective use and optimal scan quality typically require training and practice. Many suppliers offer tutorials, on-site training or online resources.

14. What are the physical and material characteristics?

The scanner measures 240 × 45 × 36 mm and is made of durable plastic with LED illumination for improved intraoral visibility. Its design emphasizes lightweight handling for operator comfort.

15. How long is the device expected to remain usable (shelf life) and are consumables required?

Shelf life is listed as 5 years. Consumables may include disposable scanning sleeves, tips or single-use barriers; availability and replacement intervals depend on usage and infection-control protocols. Check the accessory list from the vendor.

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