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Digital Food Glutinous Rice Paper Printing Machine Edible Packaging Printer

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of materials can the printer work with?

The Telegroup Digital Food Glutinous Rice Paper Printing Machine is specifically designed for printing on sticky rice paper and other edible packaging materials.

2. What is the maximum print resolution of this printer?

The printer offers a maximum print resolution of 1600 x 1600 dpi, ensuring sharp and vibrant graphics.

3. How fast can the printer produce prints?

The printer can print up to 3000-4500 pieces per hour, making it suitable for high-volume production environments.

4. What is the size of the print area?

The printer has a large print area of 8.5 inches by 17 inches (216 mm x 431.8 mm), accommodating both small and larger packaging designs.

5. Is the printer easy to operate?

Yes, the printer features a user-friendly interface that allows for easy operation, including the ability to print logos, graphics, and barcodes.

6. What warranty is offered with the printer?

The printer comes with a 1-year warranty on core components, ensuring long-term reliability and customer satisfaction.

7. Can this printer handle different media thicknesses?

Yes, the printer can handle media thicknesses ranging from 0.004 inches (0.1 mm) to 0.020 inches (0.5 mm).

8. What types of ink does the printer use?

The printer uses water-based ink with five 250 ml ink reservoirs in CMYKK configuration.

9. Is the printer compatible with Windows operating systems?

Yes, the printer is compatible with Windows 8, 8.1, and 10, and it provides printer drivers for these operating systems.

10. What are the dimensions and weight of the printer?

The printer measures 20 inches wide, 24 inches long, and 17.25 inches high (50 cm x 61 cm x 44 cm) and weighs 75 lbs (34 kg).

11. Does the printer offer multicolor printing?

Yes, the printer supports full-color printing, allowing for vibrant and eye-catching designs on edible packaging.

12. What is the feeder capacity of the printer?

The printer has a feeder capacity of up to 200 pieces at a time.

13. How can I monitor ink levels?

Ink levels can be monitored through the viewable M-Series (EWS) Toolbox.

14. Is there any diagnostic feature in the printer?

Yes, diagnostic information is viewable in the M-Series (EWS) Toolbox.

15. What is the duty cycle of the printer?

The printer has a duty cycle of 350,000 letter-sized/A4 sheets per month.

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