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Custom Hanging Vacuum Double Sided Outdoor Aluminium Acrylic Advertising Light Box

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 26 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the dimensions of the custom hanging light box?

The dimensions of the custom hanging light box can be tailored to your specific needs. Please provide your desired size when placing an order.

2. What materials are used in the construction of the light box?

The light box is constructed using high-quality stainless steel and acrylic, ensuring durability and weather resistance for outdoor use.

3. Is the light box suitable for all weather conditions?

Yes, the light box is designed for outdoor use and can withstand various weather conditions, making it ideal for advertising purposes.

4. What type of lighting is used in the light box?

The light box utilizes LED lighting, which is energy-efficient, long-lasting, and provides bright illumination for your advertisements.

5. Can I customize the color of the light box?

Absolutely! You can choose a customized color for the light box to match your branding or design preferences.

6. Do I need a special power supply for the light box?

The light box operates on a 12V power supply. A compatible power adapter is recommended for optimal performance.

7. How is the light box mounted or hung?

The light box comes with hanging options and mounting hardware to ensure secure installation. Detailed instructions are provided with the product.

8. Can I use this light box indoors as well?

While the light box is designed for outdoor use, it can also be used indoors if desired. Ensure it is positioned in a suitable location to maximize visibility.

9. What is the power consumption of the light box?

The light box has a power consumption of 12V, which is efficient and helps reduce energy costs while providing bright advertising.

10. Is custom design available for the light box?

Yes, custom designs are accepted. You can submit your design specifications or artwork when ordering.

11. What is the expected lifespan of the LED lights?

LED lights typically have a lifespan of about 25,000 to 50,000 hours, depending on usage and environmental conditions.

12. Can I order a sample before placing a bulk order?

Yes, you can request a sample of the light box to evaluate its quality and design before placing a larger order.

13. Are there any maintenance requirements for the light box?

The light box requires minimal maintenance. Regular cleaning and occasional inspection of the components will help maintain its appearance and functionality.

14. What is the lead time for custom orders?

The lead time for custom orders may vary based on complexity and quantity, typically ranging from 2 to 6 weeks. Please inquire for specific timelines.

15. Can I return the light box if it doesn’t meet my expectations?

Custom orders may have different return policies. Please refer to our return policy or contact customer service for specific details regarding returns.

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