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Commercial Vertical Sundae Ice Cream Maker

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What type of ice cream can I make with the Commercial Vertical Sundae Ice Cream Maker?

The machine is designed to make soft serve ice cream, perfect for sundaes, cones, and other desserts.

2. Is the Soft Ice Cream Machine easy to operate?

Yes, it features an automatic operation function that allows you to make ice cream with just the push of a button.

3. Can this machine be used for commercial purposes?

Absolutely! The machine is suitable for both home and commercial use, making it ideal for restaurants, catering services, and events.

4. What materials is the Soft Ice Cream Machine made from?

It is crafted from high-quality ABS and stainless steel, ensuring durability and easy maintenance.

5. Does the machine come with a warranty?

Yes, it includes exceptional after-sales service, which may include a warranty and access to spare parts.

6. What colors are available for the Soft Ice Cream Machine?

The machine is available in sleek red, white, and yellow color options.

7. How easy is it to clean the Soft Ice Cream Machine?

The design allows for easy cleaning, and the materials used are resistant to wear and tear, making maintenance straightforward.

8. Can I customize the logo on the machine?

Yes, the Soft Ice Cream Machine offers customizable logo options, which is great for branding in a commercial setting.

9. What is the capacity of the Soft Ice Cream Machine?

The specific capacity may vary, but it is designed to handle frequent use in both home and commercial environments.

10. Is it suitable for outdoor events?

Yes, the versatile design makes it ideal for outdoor events, hotels, and other locations where soft serve ice cream is desired.

11. How long does it take to make ice cream?

The machine is designed for efficient operation, allowing you to make ice cream quickly, although the exact time may vary based on the recipe.

12. What kind of after-sales support can I expect?

You will receive access to overseas call centers for any questions or issues, along with free spare parts as needed.

13. Can I use this machine at home?

Yes, it is perfect for home use, allowing you to create delicious soft serve ice cream for family and friends.

14. What are the power requirements for the Soft Ice Cream Machine?

The machine typically operates on standard voltage, but please check the product specifications for exact power requirements.

15. Does the machine come with a user manual?

Yes, the Soft Ice Cream Machine comes with a user manual to help you set it up and operate it effectively.

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