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Commercial Soft Ice Cream Machine with 2+1 Flavors

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the capacity of the MK618DB Soft Ice Cream Machine?

The MK618DB Soft Ice Cream Machine has a capacity of 18 to 22 liters per hour.

2. How many flavors can this ice cream machine produce?

This machine can produce three flavors: two separate flavors and one mix of both.

3. What is the power rating of the MK618DB?

The MK618DB Soft Ice Cream Machine operates at a power of 1600W.

4. What is the weight of the machine?

The total weight of the MK618DB Soft Ice Cream Machine is 105 kilograms.

5. What are the package dimensions of the machine?

The package size of the MK618DB is 83 cm in width, 55 cm in depth, and 135 cm in height.

6. Is the soft ice cream machine easy to clean?

Yes, the MK618DB is designed for easy cleaning, with removable parts that simplify maintenance.

7. Can this machine be used for commercial purposes?

Absolutely, the MK618DB is designed for commercial use, making it ideal for ice cream shops and restaurants.

8. What type of power supply is required for this machine?

The MK618DB Soft Ice Cream Machine requires a standard electrical outlet suitable for 1600W devices.

9. Does the machine come with a warranty?

Yes, the MK618DB typically comes with a manufacturer's warranty, but it’s best to check with the seller for specific details.

10. What kind of ice cream mix is compatible with this machine?

The MK618DB is compatible with a variety of soft serve ice cream mixes, including dairy and non-dairy options.

11. How long does it take to prepare ice cream using this machine?

The MK618DB can produce soft ice cream continuously at a rate of 18 to 22 liters per hour, depending on the mix and conditions.

12. Is installation required for this soft ice cream machine?

While the MK618DB is easy to set up, some initial installation may be required. It is recommended to refer to the user manual for guidance.

13. What safety features does this machine have?

The MK618DB includes various safety features such as an automatic shut-off and overheat protection to ensure safe operation.

14. Can this machine handle high demand periods?

Yes, the MK618DB is designed to handle high demand periods efficiently, making it suitable for busy commercial environments.

15. What maintenance is required for the MK618DB?

Regular maintenance involves cleaning the machine after each use, checking the cooling system, and ensuring that all components are functioning properly.

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