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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of materials can the A5 UV Printer print on?

The A5 UV Printer can print on a wide variety of materials including plastics, metals, and more, thanks to its UV printing technology.

2. What is the maximum print resolution of this printer?

The A5 UV Printer has a maximum print resolution of 1440x1440dpi, ensuring sharp details and vibrant color reproduction.

3. How fast can the A5 UV Printer print?

The printer has a printing speed ranging from 30 to 180 seconds, allowing for efficient production without compromising on quality.

4. Is the A5 UV Printer suitable for small businesses?

Yes, the A5 UV Printer is designed for both small businesses and larger commercial printing operations, making it an excellent choice for versatile printing needs.

5. What software comes with the A5 UV Printer?

The printer comes with AcroRIP software, which is compatible with Windows operating systems and provides powerful printing capabilities and customization options.

6. What is the print size capability of this printer?

The A5 UV Printer supports an A5 print size of 120x210mm, making it ideal for printing business cards and promotional items.

7. How does the print height adjustment work?

The print height is adjustable from 0 to 15mm, allowing for greater flexibility in handling different materials and substrates.

8. What voltage compatibility does the A5 UV Printer have?

The printer operates on a voltage range of 110-220V, making it suitable for use in different regions around the world.

9. What kind of warranty does this printer come with?

The A5 UV Printer comes with a 3-year warranty, ensuring excellent after-sales support and peace of mind for users.

10. Is the A5 UV Printer easy to use?

Yes, the printer features automatic operation, simplifying the printing process and reducing manual input for ease of use.

11. What is the weight of the A5 UV Printer?

The A5 UV Printer weighs 35kg and is designed for long-term reliability, even under continuous use.

12. Can this printer print embossed designs?

Yes, the A5 UV Printer is capable of producing embossed prints.

13. What is the ink consumption rate for the printer?

The ink consumption rate is approximately 1㎡ per 20ml of ink.

14. What are the dimensions of the A5 UV Printer?

The equipment dimensions are L 500mm x W 370mm x H 270mm, while the package dimensions are L 530mm x W 400mm x H 300mm.

15. What type of print head does the A5 UV Printer use?

The printer is equipped with a high-quality L800 print head, which ensures smooth and consistent printing for high-accuracy results.

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