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15KW 380V Large Scale Digital Control Commercial Fish Grill Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the rated power and electrical requirement for the 15KW 380V Large Scale Digital Control Commercial Fish Grill Machine?

The machine is designed for 380 V supply (three-phase). The product name indicates 15 kW rated power; the technical specification lists heating power of 14.25 kW. Installation must be by a qualified electrician with appropriate breakers and wiring for a 380 V three‑phase load.

2. What are the machine dimensions and weight?

Overall dimensions are 1010 × 810 × 1700 mm (L × W × H). The unit weight is 330 kg. Allow additional space for service access and ventilation during installation.

3. What heating method does this grill use?

This model uses electric tube heaters as the primary heating element for grilling.

4. What does 'digital control' mean — what can I control from the panel?

Digital control provides precise temperature management and on/off control from the machine’s control interface. For details about specific modes, timers, or programmable settings, request the user manual or contact the supplier.

5. How many fish can it grill at once / what is the throughput?

The machine is described as 'large scale' for high-volume grilling, but exact capacity (racks, fish size, or throughput per hour) depends on the internal configuration and rack layout. Contact the manufacturer or seller for detailed capacity information based on your menu and fish size.

6. Is the unit energy efficient and eco-friendly?

Yes — the product is marketed with energy-saving and eco-friendly design features. Actual energy consumption and environmental performance will vary with operating temperature, run-time, and loading. Measuring energy use in your own operating conditions will give the most accurate picture.

7. What are the recommended installation requirements?

Because the machine weighs 330 kg and requires 380 V power, plan for a suitable concrete or reinforced floor, clearances for service access, and proper ventilation. Use a qualified technician/electrician for electrical connection and to ensure compliance with local codes.

8. How do I clean and maintain the grill?

Always power off and allow the unit to cool before cleaning. Remove food debris and grease from grill surfaces using non‑abrasive cleaners and soft brushes. Do not spray water on electrical components or control panels. Follow the manufacturer’s maintenance schedule for inspection of heating tubes and electrical connections.

9. Are spare parts and service available?

Spare parts and after-sales service are typically provided through the manufacturer or authorized dealers. For parts such as heating tubes, control components, or panels, contact OVEN GRANDMASTER or your point of purchase for availability and service options.

10. Can I add my restaurant or hotel logo to the machine?

Yes — customizable logo options are listed as a feature. Contact the supplier or sales representative to discuss logo placement, file requirements, minimum order terms, and additional costs.

11. Is this machine suitable for food trucks and outdoor use?

The machine is intended for commercial catering applications including food trucks and catering services; however, due to its weight (330 kg) and 380 V electrical requirement, confirm the feasibility of installation, power availability, and secure mounting with your supplier before use in mobile or outdoor settings.

12. What safety precautions should operators follow?

Operators should be trained on safe operation, keep hands and loose clothing clear of hot surfaces, ensure the unit is properly grounded, and follow local electrical and fire safety codes. Always disconnect power before servicing and follow the manufacturer’s safety instructions.

13. Does the machine come with a warranty?

Warranty terms are not specified in the provided materials. Warranty coverage, duration, and terms vary by seller and region — request warranty details from the supplier or dealer prior to purchase.

14. Which types of businesses is this grill best suited for?

It is suited for high‑volume commercial environments such as restaurants specializing in seafood, hotels, catering services, buffets, and properly equipped food trucks that can accommodate the power and weight requirements.

15. How do I get technical specs or a product manual?

Request the full technical specification sheet and user/service manual from the seller or manufacturer (OVEN GRANDMASTER). These documents will provide detailed electrical diagrams, installation instructions, operating ranges, maintenance schedules, and part numbers.

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