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Widely Used Backflow Cone Incense Machine with working video

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the main function of the Widely Used Backflow Cone Incense Machine?

The machine is designed to extrude and mold cone incense with uniform thickness, smooth surfaces, and high efficiency.

2. What are the dimensions of the machine?

The machine dimensions are 136cm in height, 61cm in width, and 95cm in depth.

3. What is the power requirement for this machine?

The machine operates on a motor with specifications of 380V, 2.2kW, plus additional 90W and 15W motors.

4. What is the capacity of the machine in terms of incense production?

The machine has a capacity to produce between 30 to 250 pieces of cone incense.

5. What is the height and diameter specification for the incense?

The maximum height of the cone incense is less than 40mm and the diameter ranges from 10 to 42mm.

6. How does the machine ensure uniformity in incense production?

The machine uses high-quality molds that are made to the same specification, ensuring uniform thickness and smooth surfaces in the incense.

7. Is there a video demonstration available for this machine?

Yes, the product comes with a working video that demonstrates its operation.

8. How does the collection device work?

The machine features a built-in transmission collection device that gathers the finished incense quickly and conveniently.

9. What kind of raw materials are needed for this machine?

The machine requires appropriate incense raw materials that can be processed into cones via the extrusion and molding process.

10. Is the machine easy to operate?

Yes, the machine is designed for ease of use and efficiency, making it suitable for both beginners and experienced users.

11. What safety features does the machine have?

The machine includes various safety features to ensure safe operation, but specific details can be found in the user manual.

12. Can the machine be used for different types of incense?

The machine is specifically designed for cone incense production; using it for other types may not yield the desired results.

13. What should I do if I encounter a problem with the machine?

For any issues, please refer to the troubleshooting section of the user manual or contact customer support for assistance.

14. What is the weight of the machine?

The weight of the machine is not specified in the product description. Please check with the supplier for detailed specifications.

15. Is there a warranty for the machine?

Warranty information is typically provided by the supplier. Please inquire directly for details regarding warranty coverage.

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