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Wheelchair Stair Lift Disabled Stair Climber Powered Stair Climber Wheelchair Lift

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the weight capacity of the Wheelchair Stair Lift?

The Wheelchair Stair Lift is designed to accommodate standard wheelchairs and users, but specific weight capacity details can be checked in the user manual or by contacting customer support.

2. How long does the battery last on a single charge?

The 24V 12ah lithium battery typically provides several trips on a full charge, but the exact number may vary based on the weight being lifted and the stairs' incline.

3. Is the Wheelchair Stair Lift easy to operate?

Yes, the Wheelchair Stair Lift is designed for easy operation, allowing wheelchair users to navigate stairs with minimal assistance.

4. What materials are used in the construction of the stair lift?

The Wheelchair Stair Lift is constructed from high-strength aluminum alloy, ensuring durability and a lightweight design.

5. Can the battery be easily replaced?

Yes, the battery is removable, making it convenient to replace or recharge without having to move the entire unit.

6. What safety certifications does the Wheelchair Stair Lift have?

The Wheelchair Stair Lift is safety certified according to the GB/T18830-2009 standard, ensuring it meets safety requirements.

7. Is the stair lift suitable for outdoor use?

While primarily designed for indoor use, it may be suitable for outdoor use in covered areas, but it's important to avoid exposure to extreme weather conditions.

8. What color options are available for the Wheelchair Stair Lift?

The Wheelchair Stair Lift is available in multiple colors: Green, Yellow, Red, and Black.

9. How portable is the Wheelchair Stair Lift?

The Wheelchair Stair Lift is lightweight and designed for portability, making it easy to carry between different locations.

10. Where can I use the Wheelchair Stair Lift?

It can be used in hospitals, emergency centers, homes in high buildings, public places needing accessible solutions, and assisted living facilities.

11. Does the Wheelchair Stair Lift require any special installation?

No special installation is required; it is ready to use right out of the box, making it user-friendly for immediate deployment.

12. What happens if the battery runs out while in use?

In the event of a low battery, the stair lift will safely stop, and you can manually assist the user to a safe location until the battery can be recharged.

13. How can I maintain the Wheelchair Stair Lift?

Regularly inspect the lift for any wear, keep the battery charged, and clean it as needed to ensure optimal performance.

14. Is training provided for new users?

Yes, we recommend that new users or caregivers receive a brief training session on how to operate the stair lift safely.

15. What is the warranty period for the Wheelchair Stair Lift?

The warranty period may vary, but typically it covers defects in materials and workmanship for a specified duration. Please check the warranty details provided at purchase.

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