B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is a wall mounted hair steamer and dryer?
A wall mounted hair steamer and dryer is a salon equipment designed to provide steam treatment for hair, enhancing moisture and promoting better absorption of hair care products. It also serves as a dryer, combining both functionalities in one unit.
2. How does the hair steamer work?
The hair steamer works by generating steam that expands into micro cells in the hair, allowing nutrients from hair treatments to penetrate deeply and promote smoothness and shine.
3. What are the benefits of using a hair steamer?
Using a hair steamer can help hydrate and moisturize dry hair, improve blood circulation in the scalp, reduce frizz, and enhance the effectiveness of hair treatments and conditioners.
4. Is the hair steamer safe to use at home?
Yes, the hair steamer is designed with safety features including automatic power-off protection when the water level is low. However, it is recommended to follow the operating instructions carefully.
5. Can I use the steamer with essential oils or hair treatments?
Yes, you can use the steamer with essential oils or hair treatments to enhance the benefits. However, ensure that the products are suitable for steaming and follow the manufacturer's guidelines.
6. How do I maintain the hair steamer?
To maintain the hair steamer, always empty the water pot after use, clean it regularly, and ensure any water seals are tight to prevent leaks. Refer to the manual for detailed maintenance instructions.
7. How long should I use the hair steamer for optimal results?
For optimal results, it is recommended to use the hair steamer for approximately 15-30 minutes, depending on your hair type and the treatment being used.
8. What features does the hair steamer have?
The hair steamer features a rotatable spray head for targeted steaming, options for cool and hot steam, and the ability to create ion and ozone vapor for additional benefits.
9. What types of products can I use with this steamer?
You can use various hair treatments, conditioners, and essential oils. However, avoid using any products not recommended for steaming to prevent damage to the machine.
10. Is the hair steamer suitable for all hair types?
Yes, the hair steamer is suitable for most hair types, including curly, straight, and color-treated hair. Adjust the settings according to your specific hair needs.
11. What should I do if the steamer makes unusual noises during use?
If the steamer makes unusual noises, stop using it immediately and unplug it. Check for any blockages or issues with the water supply before attempting to use it again.
12. Can I visit your facility to see the product in action?
Yes, you are welcome to visit our facility to see the product in action and discuss your needs. Please contact us to arrange a suitable time for your visit.
13. How do I install the wall mounted hair steamer?
Installation instructions are included in the product manual. Ensure to follow the guidelines carefully for secure mounting, and consider professional installation if needed.
14. Is the hair steamer easy to operate?
Yes, the hair steamer is designed for ease of use with straightforward controls. Follow the user manual for detailed operating instructions.
15. What is the warranty on the hair steamer?
The warranty details may vary. Please check the product packaging or contact our customer service for specific warranty information.
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