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VS Mindray Blood Cell Counter Dymind DF55 DF50 Dymind DH36 DH26 Hematology Analyzer Cbc Machine Clinical Analytical Instruments

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What models are included in the VS Mindray Blood Cell Counter product line?

The product line includes Dymind DF55 (including a DF55 Vet variant), DF50, Dymind DH36 and DH26 hematology analyzers.

2. What types of facilities is this hematology analyzer suited for?

It is suitable for clinical laboratories, veterinary clinics, research facilities, blood banks and diagnostic centers where reliable complete blood count (CBC) analysis is required.

3. How many parameters does each analyzer measure?

Depending on the model, the analyzers support 27, 23 or 21 parameters. Exact parameter lists vary by model—check model specifications for details.

4. Is the instrument easy to operate?

Yes. The analyzers feature an easy-to-use interface and a compact design for straightforward placement and operation in most lab environments.

5. Can these analyzers be used for veterinary and human samples?

Yes. The line includes a veterinary-specific DF55 Vet model and is designed for both human clinical laboratories and veterinary practices.

6. What kind of technical support is available?

Online technical support is provided. For details on response times, service contracts or on-site support, contact the seller or authorized distributor.

7. What power or installation requirements does the analyzer have?

Specific power and installation requirements are model-dependent and are provided in the user manual or by your supplier. Contact technical support or the seller for exact specifications.

8. Does the analyzer provide comprehensive data output for reports?

Yes. The Dymind series delivers comprehensive CBC data suitable for clinical reporting. For available connectivity, export formats and LIS integration options, confirm with the vendor or technical documentation.

9. What maintenance and calibration are required?

Regular maintenance and calibration are recommended according to the user manual. Routine tasks typically include cleaning, quality control runs and periodic calibration. Use recommended reagents and controls and consult online technical support for assistance.

10. What consumables and reagents are needed?

Standard hematology reagents, controls and appropriate sample tubes are required. Use manufacturer-recommended consumables for best performance and validated results.

11. How large is the instrument and what is the shipping weight?

Single package dimensions are approximately 60 x 60 x 70 cm and the gross weight listed is about 40 kg.

12. Is this analyzer regulated or classified for clinical use?

The product description lists the instrument classification as Class II. For regulatory clearance (e.g., CE, FDA) applicable to your region or intended use, confirm with the manufacturer or distributor.

13. Are training services available for laboratory staff?

Training availability varies by supplier. Many distributors and manufacturers offer on-site or remote training—contact your vendor or technical support to arrange training options.

14. How do I order spare parts, reagents or accessories?

Order parts and consumables through your authorized distributor or the manufacturer. Provide model number and serial number to ensure correct items are supplied.

15. What should I do if the analyzer shows an error or abnormal results?

Follow troubleshooting steps in the user manual, run quality control checks, and contact online technical support if the issue persists. Avoid using suspect results for clinical decisions until resolved.

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