Yes. Sample orders are available so you can check quality and test the vehicle before placing a full order.
Products are produced according to your order requirements, including samples. Please contact us for current lead times and any available stock units.
We usually accept T/T (telegraphic transfer) and L/C at sight. Other payment methods can be negotiated—please discuss with our sales team.
Typical production and delivery take around 30 days after receipt of advance payment. Exact timing depends on the model, configurations, and order quantity.
Warranty terms vary by product and component. Please contact us with the specific model you are interested in for detailed warranty coverage and duration.
Every unit is fully assembled and carefully tested before packing and shipping. We follow internal quality control procedures to ensure products meet specifications.
We participate in Alibaba Trade Assurance and follow agreed order terms and specifications. Order confirmations, proforma invoices, and shipping documents will reflect your agreed requirements.
Range depends on the chosen battery configuration, rider weight, terrain and driving conditions. The E-Trike uses a three lead-acid battery setup; please provide your intended configuration and usage so we can estimate the expected range.
Charging time depends on battery capacity and charger. Typical lead-acid setups take several hours (commonly around 6–8 hours) to reach a full charge. Contact us with the exact model for precise times.
Maximum speed and payload vary with motor choice and configuration. These trikes are designed for mobility use and prioritize safety over high speed. Please request the specification sheet for speed and weight capacity of the specific model you want.
The model is designed to be compact and convenient for easy access to elevators and tight spaces. Exact exterior dimensions are available on the spec sheet—please ask for measurements to confirm compatibility with your elevator.
Standard safety features typically include lights, horn, brakes, and anti-tip design. Optional safety equipment (seatbelts, additional lights, mirrors) may be available—contact us to customize safety features.
Yes. We can provide different battery configurations, seating options, colors, and additional accessories. Please tell us your requirements so we can offer available options and pricing.
We supply spare parts and technical support. Availability and delivery of parts depend on the part and your location—please contact us for details about spare parts, service centers, and warranty service procedures.
Yes. Relevant certificates (such as CE or others upon request) and a user manual are provided with the product. Contact sales to confirm which certificates and documentation are available for the model you plan to order.
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