B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the shooting distance of the Rain Gun with Tripod?
The Rain Gun can shoot water distances ranging from 60m to 120m.
2. Is the Rain Gun with Tripod durable?
Yes, it is designed with a mental rust-proof feature, ensuring durability and longevity.
3. How does the Rain Gun ensure uniform water distribution?
The Rain Gun is designed to provide a uniform distribution and fine spray effect for effective irrigation.
4. Is the Rain Gun easy to maintain?
Yes, it has a low wear design which makes it easy to repair and maintain.
5. Can the Rain Gun be used for dust suppression?
Absolutely! The Rain Gun is ideal for both irrigation and dust suppression applications.
6. What kind of after-sales service do you provide?
We offer remote product debugging, installation services, and an ultra-long warranty for your peace of mind.
7. Are there any additional accessories included with the Rain Gun?
Yes, we provide all necessary accessory services for the Rain Gun irrigation system.
8. How can I save on logistics costs when ordering?
We provide exclusive logistics channels for customer orders, which greatly reduces logistics costs.
9. What is the warranty period for the Rain Gun?
The Rain Gun comes with an ultra-long warranty, ensuring long-term use and support.
10. Is the Rain Gun suitable for large agricultural fields?
Yes, with its adjustable shooting distance, it is well-suited for large agricultural fields.
11. What is the spray effect of the Rain Gun?
The Rain Gun provides a fine spray effect, ensuring efficient water coverage for the area being irrigated.
12. Does the Rain Gun require special installation?
While it is straightforward to set up, we offer remote installation support if needed.
13. What materials are used in the construction of the Rain Gun?
The Rain Gun is constructed with rust-proof materials designed for durability and efficiency.
14. Can I adjust the height of the Rain Gun on the tripod?
Yes, the tripod allows for height adjustment to suit different irrigation needs.
15. How does the Rain Gun save water?
Its design promotes water-saving by providing efficient coverage and minimizing runoff.
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