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Portable High Frequency Digital Dental X-Ray Unit Machine with Electricity Power Source Oral Therapy Equipment & Accessory

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Portable High Frequency Digital Dental X-Ray Unit?

It is a compact, high-frequency dental X-ray machine (model ZJ-X09, brand Zhoujiang) designed to produce clear intraoral radiographs for dental diagnosis and oral therapy. It is intended for use by dental professionals and operates from an electricity power source.

2. Is this unit truly portable?

Yes — the unit features a portable design for easy transport and positioning within clinics or mobile settings. Note that portability refers to its size and weight; it still requires access to an electricity power source to operate.

3. What power source does the machine require?

The unit is powered by electricity (mains). Confirm required voltage, plug type and any adapter needs with the seller prior to purchase, especially for use in different countries.

4. What does 'high frequency' mean and how does it benefit imaging?

High-frequency X-ray generators produce more consistent and higher-quality X-ray output compared with low-frequency units, which typically results in clearer images with better contrast and shorter exposure times for patients.

5. What safety classification and certifications does the product have?

The device is listed as an Instrument Classification Class II and carries CE quality certification according to the provided specifications. Users should still follow local regulatory requirements and radiation safety protocols.

6. Is onsite training included with purchase? What does it cover?

Yes — onsite training is provided. Typical training covers safe operation, basic positioning and exposure techniques, routine maintenance, and basic troubleshooting. Confirm the exact scope, duration and language of the training with the vendor.

7. What clinical applications is this unit suitable for?

It is suitable for routine dental check-ups, diagnostic imaging during oral therapy, patient education with radiographs, emergency dental imaging when quick images are needed, and research or teaching in dental health fields.

8. What accessories are included with the unit?

The product listing does not itemize included accessories. Common accessories may include positioning aids, power cables and user manuals. Contact the seller or check the detailed product package contents to confirm what is supplied.

9. Is the unit compatible with digital sensors and imaging software?

The listing describes the unit as a digital dental X-ray unit but does not specify sensor or software compatibility. For integration with specific sensors, PACS or imaging software (DICOM, supplier-specific systems), verify interface options and drivers with the manufacturer or vendor.

10. What maintenance and cleaning are required?

Follow the manufacturer’s maintenance schedule and instructions. General guidance: disconnect power before cleaning, wipe external surfaces with approved disinfectants, inspect cables and connectors regularly, and schedule professional servicing for electrical or radiation components. Always follow infection-control protocols.

11. What radiation safety measures should operators and patients follow?

Adhere to ALARA (as low as reasonably achievable) principles: use the lowest effective exposure settings, employ appropriate collimation and shielding (lead apron/thyroid collar for patients), maintain operator distance or shielding during exposures, and ensure operators are properly trained and monitored according to local regulations.

12. What is meant by 'Shelf Life: 1 year' on the specification?

The specification lists a shelf life of 1 year; this typically refers to the recommended storage or the time within which the product should be put into use after manufacture. For clarity on warranty start, usable lifetime and storage conditions, confirm details with the vendor.

13. What warranty and after-sales support are available?

Warranty and support terms are not detailed in the basic listing. Contact the supplier or authorized dealer to confirm warranty period, what is covered, availability of spare parts, service plans and response times for technical support.

14. Can this unit be used in mobile clinics or fieldwork?

Yes — the portable design makes it suitable for mobile clinics and fieldwork, provided you have a reliable electricity source (mains or appropriate generator/inverter). Confirm power compatibility and ruggedness requirements with the vendor for your intended field conditions.

15. How do I schedule the included onsite training and what should I prepare?

Contact the vendor or authorized distributor after purchase to schedule onsite training. Prepare by identifying participants (operators, hygienists), preferred training dates, the clinical environment where the unit will be used, and any questions about integration with existing imaging workflows or software.

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