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Patient Lifter - Lifting Solution for Caregivers

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum weight capacity of the Patient Lifter?

The Patient Lifter can safely lift up to 120kg, making it suitable for a wide range of patients.

2. What types of models are available for the Patient Lifter?

The Patient Lifter is available in plug-in, battery, and manual models, providing flexibility based on your needs and preferences.

3. Is the Patient Lifter suitable for home use?

Yes, the Patient Lifter is designed for both professional and home use, making it an ideal choice for caregivers in various settings.

4. What are the dimensions of the Patient Lifter?

The adjustable dimensions of the Patient Lifter are 1200mm x 550-1080mm x 1200-1950mm, accommodating different patient needs and space requirements.

5. What materials is the Patient Lifter made from?

The Patient Lifter features a durable carbon steel frame that ensures long-lasting performance and stability.

6. How energy-efficient is the Patient Lifter?

The Patient Lifter operates with an AC220V/50Hz power source and has a rated power consumption of less than 120VA, making it energy-efficient.

7. Is the Patient Lifter easy to store?

Yes, the compact design of the Patient Lifter allows for easy maneuverability and storage, making it convenient for caregivers.

8. What color is the Patient Lifter?

The Patient Lifter comes in a sleek gray color that blends well with most environments.

9. How does the Patient Lifter ensure patient safety during transfers?

The Patient Lifter is designed to provide safe and comfortable lifting and transferring solutions, ensuring patient safety during the process.

10. Can the Patient Lifter be used in a hospital setting?

Yes, the Patient Lifter is ideal for use in hospitals, clinics, and home care settings, providing a reliable lifting solution for caregivers.

11. Are there any special maintenance requirements for the Patient Lifter?

Regular maintenance checks are recommended to ensure the Patient Lifter operates safely and efficiently. Always refer to the user manual for specific maintenance guidance.

12. What should I do if my Patient Lifter is not working properly?

If you experience issues with your Patient Lifter, please consult the user manual for troubleshooting steps or contact customer support for assistance.

13. Does the Patient Lifter come with a warranty?

Please check with the retailer or manufacturer for warranty information, as it may vary depending on the purchase location.

14. Is training required to operate the Patient Lifter?

Yes, it's recommended that caregivers receive proper training to safely and effectively operate the Patient Lifter.

15. How does the adjustable feature of the Patient Lifter work?

The adjustable feature allows caregivers to customize the lifter's size to accommodate different patient needs and space requirements.

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