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Medical Home Use Handheld 311nm UVB Lamp 308nm Phototherapy Device 308 UVB for Vitiligo Psoriasis Eczema Treatment

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is this device and what conditions is it intended to treat?

This is a handheld medical UVB phototherapy device (311nm / 308nm) designed for home use. It is intended to help manage skin conditions such as vitiligo, psoriasis, and some forms of eczema as part of an overall treatment plan. It is not a substitute for medical advice—consult your dermatologist before starting treatment.

2. What wavelengths does the device use (311nm vs 308nm)?

The product supports narrowband UVB at 311nm and also references 308nm operation in some configurations. Please check the specific model/version you purchase or contact online support to confirm which wavelength your unit provides. Your clinician can advise which wavelength is most appropriate.

3. Is the device medically approved and safe to use at home?

The device is Medical CE approved, indicating it meets applicable EU safety and performance standards. CE marking does not replace medical supervision—use according to the included instructions and under guidance from a healthcare professional.

4. How powerful is the device and what are its physical specifications?

Power: 50W. Dimensions: 43 x 20 x 10 cm. Weight: approximately 2.0 kg. The unit features a plastic handheld handle for portability.

5. How do I use the handheld UVB device safely?

Follow the user manual and your clinician's prescription. Typical safety steps include: protect eyes with appropriate goggles, expose only the treatment area, start with a low exposure time and gradually increase per guidance, avoid overexposure/burns, and cover adjacent normal skin. Always consult your dermatologist for a personalized regimen.

6. What are common side effects and risks?

Common side effects include temporary redness, itching, and mild burning similar to sunburn. Long‑term UV exposure can increase the risk of skin aging and skin cancer. Report any severe reactions to your doctor and stop treatment if advised. Use only under medical supervision.

7. Are there any contraindications or precautions?

Yes. Do not use if you have a history of photosensitivity disorders, recent use of photosensitizing medications (e.g., certain antibiotics, retinoids), or active skin cancer in the treatment area. Pregnant or breastfeeding individuals and children should only use the device with medical approval and supervision. Consult your healthcare provider before use.

8. Can children use this device?

Children may use phototherapy only under direct medical supervision. Dosages and exposure times differ for children, so consult a pediatric dermatologist before use.

9. How often and for how long should I treat an area?

Treatment frequency and duration depend on diagnosis, skin type, and prescribed protocol. Many regimens involve several short sessions per week over weeks to months. Always follow a dermatologist's prescription and the device manual rather than self-prescribing exposure schedules.

10. Is eye protection required?

Yes. Always wear appropriate UV-blocking goggles to protect your eyes and avoid looking directly at the light. Protecting surrounding skin and mucous membranes is also important.

11. What maintenance and spare parts are provided?

The product listing notes free spare parts are included. Routine maintenance typically includes keeping the lamp and lens clean, storing the device dry, and replacing tubes or bulbs according to the manufacturer's recommended lifespan. Contact online support for replacements and service details.

12. Can professionals use this device in a clinic setting?

The device is suitable for personal home use and can also be used by trained professionals in commercial settings for targeted treatments. Professionals should follow local regulations and clinical protocols.

13. How should I store the device when not in use?

Store in a cool, dry place away from direct sunlight and moisture. Keep out of reach of children. Ensure the unit is powered off and unplugged before storage.

14. Does the device come with warranty and customer/online support?

The product description mentions online support and free spare parts. Warranty terms are not specified in the listing—check the seller's warranty policy or contact support for details on warranty coverage and service.

15. How do I handle treatment if I'm taking medications that increase photosensitivity?

If you are taking medications known to cause photosensitivity (e.g., certain antibiotics, oral retinoids, some diuretics), consult your prescribing physician or dermatologist before using UVB therapy. They may advise pausing the medication or adjusting treatment to reduce risk.

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