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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the weight limit for the EVENICE F2H Electric Mobility Scooter?

The EVENICE F2H Electric Mobility Scooter has a load-bearing capacity of 120 kg, making it suitable for most users.

2. How fast can the EVENICE F2H go?

The scooter can reach a maximum speed of 7 km/h, which is safe and practical for both indoor and outdoor use.

3. What is the battery type used in the EVENICE F2H?

The scooter is powered by a lithium battery, known for its long-lasting performance and lightweight design.

4. How much does the EVENICE F2H weigh?

The net weight of the EVENICE F2H Electric Mobility Scooter is 17 kg, making it lightweight for easy handling and transportation.

5. Is the EVENICE F2H suitable for outdoor use?

Yes, the EVENICE F2H is designed for both indoor and outdoor mobility, providing versatility for users.

6. What are the dimensions of the EVENICE F2H?

The dimensions of the scooter are 102 cm in length, 56 cm in width, and 93 cm in height.

7. Does the scooter have safety features?

Yes, the EVENICE F2H is equipped with an intelligent brake system for enhanced safety during use.

8. Can I customize the EVENICE F2H scooter?

Yes, OEM and ODM services are available for customization to meet specific needs.

9. What color is the EVENICE F2H available in?

The EVENICE F2H Electric Mobility Scooter is available in a vibrant blue color.

10. Where is the EVENICE F2H manufactured?

The scooter is manufactured in Hebei, China, ensuring quality manufacturing standards.

11. What is the minimum order quantity for the EVENICE F2H?

The minimum order quantity (MOQ) for the EVENICE F2H is 1 piece, allowing for both individual and bulk purchases.

12. Is a sample available before purchase?

Yes, samples of the EVENICE F2H are supplied for evaluation before making a purchase.

13. Who is the EVENICE F2H designed for?

The EVENICE F2H is specifically designed for individuals with mobility challenges, such as the disabled or injured.

14. What is the front wheel size of the scooter?

The front wheel of the EVENICE F2H measures 155 mm, ensuring stability and smooth operation.

15. How is the scooter's portability?

The EVENICE F2H is designed to be compact and lightweight, making it easy to transport and handle.

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