B21, China Town Mall, Midrand
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Interactive Information Table Self Service

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What operating systems does the Interactive Information Table support?

The Interactive Information Table supports various operating systems including Android (7.0 or above), Windows (7/8/10), and Linux.

2. Can I customize the Interactive Information Table for my business?

Yes, the product allows for OEM/ODM projects, including custom logos, machine shapes, colors, and deployments of different operating systems.

3. What are the available display sizes for this kiosk?

The Interactive Information Table is available in sizes 18.5", 21.5", 32", 43", 49", 55", and 65".

4. Is the touch screen responsive and how many touch points does it support?

Yes, it features a highly responsive 10-point touch screen technology for precise touch positioning.

5. What is the resolution of the display?

The display offers Full HD resolution of 1920x1080 with a brightness range of 400 cd/m² to 1500 cd/m².

6. Does the Interactive Information Table come with WiFi connectivity?

Yes, it includes built-in WiFi as well as an Ethernet port for internet connectivity.

7. What kind of applications can this kiosk be used for?

It can be used for public data searching, multimedia teaching, exhibition displays, industrial control, and more, making it suitable for various public and commercial environments.

8. How is the power consumption of the Interactive Information Table?

Power consumption varies by model, ranging from 72W to 188W depending on the specifications of the kiosk.

9. Can the kiosk display advertisements?

Yes, it is designed for multimedia advertising and can play videos and display promotional content.

10. Is there a warranty for the Interactive Information Table?

Warranty details can vary; please contact our sales department for specific warranty information related to your purchase.

11. What additional features are available with the kiosk?

Additional features may include support for cameras, QR scanners, printers, and motion sensors depending on customization options.

12. How is the kiosk installed and set up?

The installation process may vary; however, it is generally user-friendly and does not require extensive training for operation.

13. Can I use this kiosk outdoors?

The kiosk is primarily designed for indoor use in public places such as malls, hotels, and offices. Outdoor use may require additional protective measures.

14. What languages does the Interactive Information Table support?

The kiosk supports multiple languages, making it suitable for diverse user groups.

15. What formats of media can the kiosk play?

It supports various video formats such as MPEG-1, MPEG-2, MPEG-4, H.264, H.265, and audio formats like MP3, WMA, and AAC.

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