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HM5 Veterinary Hematocrit Device

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the HM5 Veterinary Hematocrit Device used for?

The HM5 Veterinary Hematocrit Device is used for conducting blood tests and analyzing various body fluids in veterinary medicine. It is suitable for testing pleural fluid, peritoneal fluid, joint fluid, pericardial fluid, and blood from a range of 17 animal species.

2. How does the HM5 compare to other blood analysis devices?

The HM5 is highly consistent with the ADVIA120, which is considered the gold standard for routine blood counts. It shows excellent correlation, ensuring highly accurate and reproducible results.

3. What types of leukocytes can the HM5 device identify?

The HM5 device is capable of precise typing of five types of leukocytes, providing detailed insights into the blood sample being analyzed.

4. How long does it take to get results from the HM5 device?

The HM5 device operates in a simple three-step process and provides results in just four minutes.

5. What is the data storage capacity of the HM5 device?

The HM5 device has a data storage capacity of 5000 records, allowing you to store a significant amount of data for future reference.

6. What is the expiration date for the reagent kits used with the HM5?

The reagent kits for the HM5 device have a shelf life of six months after opening, ensuring cost-effectiveness and reliability.

7. Which animal species can be tested with the HM5 device?

The HM5 device is suitable for a multi-species range, including dogs, cats, horses, cows, pigs, goats, and various small animals like mice and rabbits.

8. Is the HM5 Veterinary Hematocrit Device user-friendly?

Yes, the HM5 is designed for ease of use with a straightforward three-step operation that allows veterinary professionals to quickly conduct tests.

9. Can the HM5 device be mounted on a bench top?

Yes, the HM5 device includes benchtop mounted components such as a clamping bracket and split stand mount for convenient installation.

10. What hematological parameters can the HM5 device analyze?

The HM5 device can analyze 24 hematological parameters, providing comprehensive information about the blood sample.

11. How accurate are the results from the HM5 device?

The HM5 device is highly accurate and reproducible, demonstrating strong correlation with results from the ADVIA120 reference laboratory blood test.

12. Are there any specific maintenance requirements for the HM5 device?

Regular maintenance is recommended to ensure the accuracy and longevity of the HM5 device. Please refer to the user manual for detailed maintenance guidelines.

13. Where is the HM5 device commonly used?

The HM5 device is standard in over 1100 Banfield chains and 900 VCA referral centers across the United States, making it a trusted choice in veterinary practices.

14. What is the significance of having a multi-species application?

Having a multi-species application allows veterinary professionals to use the HM5 device across various animal types, enhancing its versatility and utility in diverse clinical settings.

15. How can I contact support for the HM5 device?

For support inquiries regarding the HM5 device, you can reach out to the manufacturer's customer service department or refer to the contact information provided in the product manual.

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