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HKN-9010 Infant Radiant Warmer Essential Care Equipment for Baby

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What modes does the HKN-9010 Infant Radiant Warmer support?

The HKN-9010 Infant Radiant Warmer supports pre-warm mode, manual mode, and baby mode controlled by a micro-computer.

2. Can I see both the set temperature and the baby's temperature on the device?

Yes, the HKN-9010 displays both the set temperature and the baby's temperature separately for easy monitoring.

3. Is the angle of the warmer module adjustable?

Yes, the horizontal angle of the warmer module can be adjusted to provide optimal heating for the infant.

4. Can the bassinet inclination be adjusted?

Yes, the inclination of the bassinet can be adjusted to ensure the comfort of the baby.

5. What materials are used for the panels of the warmer?

The warmer features organic glass panels that can be turned outward or disassembled for easy access.

6. Does the HKN-9010 include an APGAR timer?

Yes, the HKN-9010 comes with an APGAR timer to assist in assessing the newborn's health.

7. Is there a connector for external devices?

Yes, the HKN-9010 is equipped with an RS-232 connector for data transfer and connection to external devices.

8. What kind of alarms does the warmer have?

The HKN-9010 features multiple failure alarm indications to alert caregivers of any operational issues.

9. What is the power requirement for the HKN-9010?

The HKN-9010 requires AC220V-230V/50Hz or AC110-120V/50-60Hz, with a power consumption of 850VA.

10. Is the HKN-9010 portable?

The HKN-9010 is designed for use in medical facilities and may not be considered portable due to its features and weight.

11. How do I clean the organic glass panels?

The organic glass panels should be cleaned with a soft, non-abrasive cloth and appropriate cleaning solution to avoid scratches.

12. Can the warmer be operated manually?

Yes, the HKN-9010 has a manual mode that allows caregivers to control the settings manually.

13. What is the purpose of the X-ray cassette under the bassinet?

The X-ray cassette under the bassinet allows for convenient imaging without needing to move the infant.

14. Is there a warranty for the HKN-9010?

Warranty details may vary by distributor; please check with your supplier for specific warranty information.

15. How can I obtain technical support for the HKN-9010?

Technical support can typically be obtained through the manufacturer's customer service or your local distributor.

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