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Elderly Auto Fall Detection Alert Medical SOS Help 4G GPS Pendant Tracker with Lanyard sldb

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the primary function of the Elderly Auto Fall Detection Alert Medical SOS Help 4G GPS Pendant Tracker?

The primary function of this device is to provide real-time GPS tracking and emergency alert capabilities for individuals, ensuring their safety and security.

2. How does the SOS alarm work?

By pressing the SOS button on the device, it sends an emergency alert to designated contacts or emergency services, notifying them of your situation.

3. Is the GPS tracker waterproof?

Yes, the device has an IPX7 waterproof rating, allowing it to function effectively in wet or rainy conditions.

4. How long does the battery last on a single charge?

The rechargeable 950mAh battery typically lasts between 2 to 7 days, depending on usage.

5. What is the weight and size of the tracker?

The device weighs only 1.4 oz (40g) and measures 2.4 x 1.7 x 0.6 inches, making it compact and easy to carry.

6. What is geofence functionality?

Geofence functionality allows you to set virtual boundaries. You will receive alerts if the device moves in or out of these designated areas.

7. Can I use this device for voice monitoring?

Yes, the GPS tracker includes voice monitoring functionality, providing added safety and peace of mind in emergencies.

8. How does the device ensure quick recharging?

The device is designed for fast charging, minimizing downtime and ensuring that it is always ready for use.

9. What type of connectivity does the device use?

It utilizes 4G LTE networks for fast and reliable communication and tracking.

10. Is the device portable and easy to carry?

Yes, its small and lightweight design allows for easy portability. It can be carried in pockets, bags, or worn discreetly with a lanyard.

11. Who can benefit from using this GPS personal tracker?

The device is ideal for elderly individuals, outdoor enthusiasts, lone workers, and anyone who values personal security.

12. How do I set up the device after purchase?

Setup typically involves charging the device, downloading the companion app, and following the instructions to connect it to your mobile device.

13. What happens if the device is out of battery?

If the battery runs out, the device will not function until it is recharged. It is recommended to recharge regularly to ensure it is always operational.

14. Is there a subscription fee for using the GPS tracking service?

Yes, using the GPS tracking features may require a subscription plan for connectivity and service, depending on the provider.

15. How can I contact support if I have issues with the device?

You can contact customer support through the manufacturer's website or the contact information provided in the product manual for assistance.

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