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Eco-friendly 40 inch intelligent electric bio ethanol design fireplace 1000mm inserts heater Alcohol Real Flame Fireplace

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What fuel does the Eco-Friendly 40-Inch Intelligent Electric Bio Ethanol Fireplace use?

This fireplace uses bioethanol, a renewable and clean fuel source that reduces your carbon footprint and provides a real flame experience.

2. How do I install the fireplace insert?

The insert is designed for easy installation and can be fitted into most wall spaces without hassle. Follow the included instructions for a smooth setup.

3. Is the fireplace safe to use indoors?

Yes, the fireplace is safe for indoor use as it produces no smoke, ash, or soot, ensuring a clean environment.

4. What is the burn time for the bioethanol fuel?

The bioethanol fuel has a burn time of 10-12 hours, providing long-lasting warmth and ambiance.

5. Can I control the flame intensity and temperature?

Yes, the fireplace features smart controls that allow you to easily adjust flame intensity and temperature for your comfort.

6. What are the dimensions of the fireplace insert?

The fireplace insert measures 1000mm in width, 250mm in depth, and 240mm in height, making it suitable for various living spaces.

7. Is this fireplace suitable for outdoor use?

Yes, the fireplace is versatile and can be used in outdoor areas as well as indoors, making it perfect for various settings.

8. What materials is the fireplace made from?

The fireplace features a stainless steel panel, ensuring durability and a modern aesthetic.

9. Does the fireplace require electricity?

Yes, the fireplace operates on a voltage of 220V/24V, making it necessary to have a power source.

10. Can I customize the size of the fireplace?

Yes, the fireplace insert is available in a customized size to fit your specific space requirements.

11. What styles of décor does this fireplace complement?

Its sleek and modern appearance complements a variety of interior décor styles, from minimalist to traditional.

12. What scenarios is this fireplace applicable for?

This fireplace is ideal for living rooms, restaurants, villas, hotels, clubs, and more, enhancing warmth and style in any environment.

13. How do I operate the fireplace?

The fireplace can be operated manually, via keypad, or with a wireless remote control for your convenience.

14. Is the fireplace eco-friendly?

Yes, it is designed to be eco-friendly, using bioethanol fuel that reduces environmental impact and carbon emissions.

15. What certifications does the fireplace have?

The fireplace is CE accredited, ensuring it meets safety and quality standards.

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