B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What printers are compatible with the DX5 Print Head for Epson?
The DX5 Print Head is compatible with solvent inkjet printers and large format printers from brands like Mimaki, Roland, and Mutoh.
2. Can I use the DX5 Print Head with water-based inks?
Yes, the DX5 Print Head is designed to work with both solvent and water-based inks.
3. What types of inks are recommended for use with this print head?
Recommended inks include SK4 original inks from Challenger, Phaeton, Infiniti, GZ, Icontek, Crystaljet, Wit-color original inks, and eco-solvent inks.
4. What is the print quality of the DX5 Print Head?
The DX5 Print Head is known for delivering high-quality prints, making it suitable for professional printing applications.
5. Are spare parts available for the DX5 Print Head?
Yes, spare parts such as ink pumps, filters, cleaning valves, and more are available for the DX5 Print Head.
6. Is it possible to customize the DX5 Print Head for specific requirements?
Yes, we can manufacture products according to your personal requirements for the DX5 Print Head.
7. What is the specification of the DX5 Print Head?
The DX5 Print Head specification includes compatibility with various printer models and the ability to handle solvent and water-based inks.
8. What other print head models are similar to the DX5?
Similar print head models include Xaar heads (126, 128 series), Konica heads (KM512, KM1024), Seiko heads (SPT510, SPT255), and Spectra heads.
9. How do I install the DX5 Print Head?
Installation instructions may vary by printer model. Please consult the user manual for your specific printer for detailed installation steps.
10. What maintenance is required for the DX5 Print Head?
Regular maintenance includes cleaning the print head and ensuring ink flow is unobstructed. Follow the manufacturer’s guidelines for best practices.
11. Is the DX5 Print Head easy to replace?
Yes, replacing the DX5 Print Head is generally straightforward, but it is recommended to follow specific instructions for your printer model.
12. What is the lifespan of the DX5 Print Head?
The lifespan of the DX5 Print Head depends on usage and maintenance, but with proper care, it can last for a significant period.
13. Can I use third-party inks with the DX5 Print Head?
While third-party inks may be used, it is advisable to use recommended inks to ensure optimal performance and print quality.
14. Where can I purchase the DX5 Print Head?
The DX5 Print Head can be purchased through various online retailers and specialized printing equipment suppliers.
15. What should I do if I experience printing issues with the DX5 Print Head?
If you encounter printing issues, check for ink clogs, ensure proper installation, and refer to the troubleshooting section of your printer's manual.
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