B21, China Town Mall, Midrand
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Cold room

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the dimensions of the Cold Room?

The Cold Room measures 5x4x3 meters, providing ample space for your perishable goods.

2. What temperature range can the Cold Room maintain?

The Cold Room has an adjustable temperature range from -18°C to 0°C, allowing for precise temperature control.

3. What type of insulation does the Cold Room use?

The Cold Room is constructed with 10CM thick insulated panels, ensuring superior temperature control and energy efficiency.

4. Is the Cold Room suitable for commercial use?

Yes, the Cold Room is designed for commercial use, ideal for restaurants, catering companies, and food retailers.

5. How does the heavy-duty swing door benefit the Cold Room?

The heavy-duty swing door provides easy access for loading and unloading products, enhancing convenience in a busy commercial environment.

6. Can I customize the temperature settings of the Cold Room?

Yes, the Cold Room allows you to customize the temperature settings within the range of -18°C to 0°C to meet your specific storage needs.

7. What types of products can I store in the Cold Room?

You can store a variety of perishable goods, including meats, dairy products, fruits, vegetables, and other items that require refrigeration.

8. How energy-efficient is the Cold Room?

The Cold Room's thick insulated panels help maintain stable temperatures, resulting in lower energy consumption and reduced operating costs.

9. Is installation included with the purchase of the Cold Room?

Installation services may vary; please check with your supplier for specific details regarding installation options.

10. What maintenance is required for the Cold Room?

Regular maintenance includes checking temperature settings, cleaning the interior, and ensuring the door seals are functioning properly.

11. Does the Cold Room come with a warranty?

Warranty details may vary by manufacturer; please consult the product documentation or your supplier for warranty information.

12. How can I ensure the Cold Room operates at the correct temperature?

You should regularly monitor the temperature using an accurate thermometer and adjust the settings as needed.

13. What safety features does the Cold Room have?

The Cold Room is designed with safety in mind, including features like sturdy construction and easy access doors to minimize risks.

14. Can the Cold Room be relocated easily?

Due to its size and construction, relocating the Cold Room may require professional assistance; consult with your supplier for advice.

15. Is the Cold Room suitable for outdoor use?

The Cold Room is typically designed for indoor use; for outdoor applications, please check with the manufacturer for specific guidelines.

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