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Climbing and Walking Assist Exoskeleton Robot Lower Limb Physical Therapy Equipment

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Climbing and Walking Assist Exoskeleton Robot?

A lightweight lower-limb exoskeleton designed to provide walking and stair-climbing assistance for people with mobility challenges. It is intended for use in physical therapy, rehabilitation clinics and supervised home programs to help users regain strength, balance and confidence while walking.

2. Who is this device intended for?

People with mobility impairments, elderly or injured users undergoing rehabilitation, and patients participating in strength and balance training programs. Use should be based on a clinician's assessment to confirm suitability and safety for each individual.

3. What are the key specifications?

Brand: Eminent. Net weight: 2.3 kg. Materials: aluminum alloy and carbon fiber. Voltage: 14.4 V. Top speed: up to 11 km/h. Battery life: approx. 1.5 hours or about 8,000 steps per charge. Single package size: 50 x 35 x 25 cm; gross weight: 8.0 kg.

4. How is the exoskeleton fitted and sized?

The device uses adjustable straps and modular fittings to accommodate a range of leg sizes. Proper fitting should be performed by a trained clinician or technician. Contact the seller or manufacturer for a detailed sizing chart and fitting guidance.

5. What user weight and height limits does it support?

Maximum user weight and recommended height ranges are not included in the basic spec sheet. Please contact the manufacturer or your supplier for precise load capacity and height compatibility for your model.

6. How long does the battery last and how many steps can it assist with?

On a single charge the battery provides roughly 1.5 hours of operation or about 8,000 steps, depending on activity, user weight and terrain.

7. How long does it take to charge the battery?

Charging time can vary by battery condition and charger used. Refer to the product manual or contact online technical support for the exact recommended charging time and charging procedure for your unit.

8. Is the device safe to use unsupervised?

For most users, initial use and training should be performed under the supervision of a licensed therapist or trained technician. After proper training and risk assessment, some users may use the device at home with an appropriate safety plan and caregiver support.

9. Can this exoskeleton help with stair climbing?

Yes — one of the device's functions is to assist with walking and climbing. Stair-climbing should be practiced progressively under professional supervision to ensure safety and appropriate technique.

10. What training is required to use the exoskeleton?

Training by a physical therapist or certified technician is strongly recommended. Training typically covers donning/doffing, fitting adjustments, safe gait patterns, use on different surfaces and emergency procedures.

11. How should I clean and maintain the device?

Wipe external surfaces with a soft cloth dampened with mild detergent; do not immerse in water. Regularly inspect fasteners, straps and electrical connections for wear or damage. Follow the manufacturer maintenance schedule and contact technical support for servicing or repairs.

12. Are replacement parts and service available?

Yes — online technical support is available. For replacement batteries, straps, motors or other parts, contact the manufacturer or your supplier for parts availability, pricing and repair service options.

13. Does the product have regulatory certifications (CE, FDA, etc.)?

Certifications and regulatory approvals may vary by market and model. Ask the seller or manufacturer for documentation specific to the unit you intend to purchase (e.g., CE, FDA clearance, or local medical device approvals).

14. Can I use the exoskeleton in a home environment?

Yes, many users use exoskeletons at home after appropriate training and risk assessment. Ensure you have a safe environment (clear pathways, appropriate supervision if needed) and that a clinician has approved home use for your condition.

15. What warranty, returns or trial options are available?

Warranty terms, return policies and trial/demo options depend on the seller and distributor. Contact your supplier or the manufacturer directly to obtain warranty details, service agreements and any available trial programs.

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