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Cleaning Intelligent Hanging Bathroom Ceramic Smart Wall Hung Toilet

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the key features of the HM-21 Intelligent Wall-Mounted Toilet?

The HM-21 features automatic operation, a dual-flush mechanism with a 3.0-6.0L flush range, a concealed tank, an ellipse-shaped toilet bowl, a gravity flushing system, remote control operation, intelligent functions such as deodorization and LED energy display, and a third-generation independent flush waterway system.

2. Is the HM-21 toilet suitable for commercial use?

Yes, the HM-21 toilet is designed for both residential and commercial settings, making it ideal for villas, hotels, hospitals, and more.

3. What colors are available for the HM-21 Intelligent Wall-Mounted Toilet?

The HM-21 is available in three colors: White, Black, and Grey, allowing you to choose one that matches your bathroom décor.

4. How does the dual-flush mechanism work?

The dual-flush mechanism allows users to choose between two flush options: a lower volume flush for liquid waste and a higher volume flush for solid waste, promoting water conservation.

5. What is the water efficiency grade of the HM-21 toilet?

The HM-21 toilet has a Water Efficiency Grade Level 1, which indicates its eco-friendly performance and efficient water usage.

6. Does the HM-21 toilet come with a remote control?

Yes, the HM-21 includes a remote control for added convenience, allowing users to operate the toilet with ease.

7. What cleaning methods are available for this toilet?

The HM-21 offers cleaning models that include hip cleaning and mobile cleaning methods to ensure hygienic maintenance.

8. Is installation of the HM-21 toilet complicated?

Installation is recommended to be performed by a professional plumber to ensure proper setup and functionality, especially since it is a wall-mounted design.

9. What is the flushing system used in the HM-21 toilet?

The HM-21 uses a gravity flushing system, which is known for its reliability and effectiveness in cleaning.

10. Can the HM-21 Intelligent Toilet help with odor control?

Yes, it features intelligent functions that include deodorization to help control unpleasant odors in the bathroom.

11. What is the shape of the toilet bowl?

The HM-21 toilet has an ellipse-shaped bowl designed for comfort and style.

12. What is the benefit of the concealed tank design?

The concealed tank design provides a clean, modern appearance and helps save space in your bathroom.

13. How does the LED energy display work?

The LED energy display provides real-time information about the energy usage of the toilet, making it easier to monitor efficiency.

14. Is the HM-21 toilet easy to clean?

Yes, the intelligent design and features of the HM-21 make it easy to clean and maintain for a hygienic bathroom experience.

15. What type of maintenance does the HM-21 toilet require?

Regular cleaning and occasional checks on the flushing system are recommended to ensure optimal performance and longevity.

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