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Autonomous Follow-Me Cart

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum load capacity of the Autonomous Follow-Me Cart?

The Autonomous Follow-Me Cart can support a maximum load capacity of 100 kg.

2. How does the cart navigate and avoid obstacles?

The cart utilizes a 360° Laser Anti-Collision System that detects obstacles in all directions to ensure safe navigation.

3. What is the maximum speed of the Autonomous Follow-Me Cart?

The cart can travel at a maximum speed of 1.5 m/s.

4. Can I adjust the following distance of the cart?

Yes, you can choose a following distance between 1 to 7 meters.

5. What types of environments is the Follow-Me Cart suitable for?

The cart is ideal for use in warehouses, supermarkets, factories, hospitals, and events and exhibitions.

6. Is the cart easy to operate?

Yes, the cart features a Wireless Remote Control allowing operation from a distance of up to 30 meters, making it convenient to use.

7. Does the cart have any safety features?

Yes, it includes a One-Touch Brake system for quick and easy stopping, enhancing overall safety.

8. Can the cart be used for different operational needs?

Yes, it has a Multi-Mode Switching feature that allows it to adapt to various operational needs.

9. What technology does the Follow-Me Cart use?

The cart leverages advanced wireless technology and artificial intelligence for seamless low-speed autonomous driving.

10. How do I set up the cart to follow me?

Simply carry the handheld device, and the cart will automatically follow you within the set following distance.

11. Is there a warranty for the Autonomous Follow-Me Cart?

Please check with the retailer for specific warranty details as they can vary.

12. How do I charge the Follow-Me Cart?

The cart can be charged using the included power adapter; please refer to the user manual for specific charging instructions.

13. What maintenance does the Autonomous Follow-Me Cart require?

Regular cleaning and checking of the sensors for obstructions are recommended to ensure optimal performance.

14. Can the cart operate in outdoor environments?

The Follow-Me Cart is primarily designed for indoor use; please consult the product specifications for outdoor compatibility.

15. What happens if the cart encounters an obstacle?

The 360° Laser Anti-Collision System will detect the obstacle, and the cart will stop or navigate around it to ensure safety.

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