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Automatic Paper Making Production Machinery Soft Tissue Jumbo Roll Facial Napkin Tissue Paper Making Machines

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What products does this machine produce?

The machine produces soft tissue products such as facial tissues, facial napkins and other soft napkin tissues from jumbo rolls.

2. What is the production speed / capacity?

The standard production capacity is 90 cuts per minute. Under optimal material and configuration conditions it can reach higher speeds (up to about 120 cuts/min); actual output depends on raw material, product specifications and setup.

3. What is the working width of the machine?

The working width is 100 mm according to the technical specifications provided.

4. What electrical supply does the machine require?

The machine is specified for 380V supply (typically three-phase). Confirm site electrical compatibility with your supplier before installation.

5. Which PLC brand is used for control?

The machine uses a GIPENG PLC for automated control and process management.

6. What are the machine dimensions and footprint?

Overall dimensions are 4530 × 1500 × 1850 mm (L × W × H). Allow additional clearance around the machine for operation, maintenance and material handling.

7. What are the core components and wear parts?

Core components include motor, pressure vessel, gears and bearings. These components and associated tooling are typical wear items—spare parts should be stocked according to your production schedule.

8. Is the machine fully automatic?

Yes — the machine is described as automatic with high-efficiency automatic working and PLC control for automated operation.

9. What testing and inspection are provided before delivery?

A comprehensive machinery test report is provided and a video of outgoing inspection is available so you can verify performance and build quality prior to shipment.

10. What kinds of raw materials are required?

The machine is designed for soft tissue paper (jumbo roll stock). Specific paper grade, basis weight and core dimensions should be confirmed with your supplier to ensure compatibility.

11. What installation, commissioning and training services are offered?

Services vary by supplier; typically vendors provide installation and commissioning support and operator training. Confirm the exact scope, costs and whether onsite or remote assistance is included.

12. How do I handle maintenance and cleaning?

Regular preventive maintenance of motors, gears and bearings is recommended. Follow the supplier’s maintenance schedule and cleaning procedures to maximize uptime and product quality. Ask for a maintenance manual and spare-parts list.

13. Can the machine be customized for different tissue sizes or specifications?

Some customization is usually possible (e.g., cut length, roll diameter or tooling). Confirm specific customization options, lead times and costs with the manufacturer or supplier.

14. What after-sales support and warranty options are available?

Warranty terms and after-sales support vary by supplier. Before purchase, request details on warranty length, coverage, response times, spare parts availability and service contracts.

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