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Amy Plus Reception Robot - Smart Interactive Hospitality Solution

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What environments is the Amy Plus Reception Robot suitable for?

The Amy Plus Reception Robot is designed for use in shopping malls, subways, restaurants, hotels, and medical facilities, providing customer interaction and reception services in these environments.

2. What features does the interactive touch screen have?

The robot is equipped with a 21.5-inch capacitive touchscreen with a resolution of 1920x1080, allowing customers to interact directly with the robot to access information and services like directions and bookings.

3. How does the robot communicate with users?

The Amy Plus Reception Robot uses a six-microphone array for voice communication, enabling two-way conversations with users through natural language processing and voice recognition.

4. Can the robot recognize faces?

Yes, the Amy Plus Reception Robot supports facial recognition, allowing it to identify users and personalize their experience, especially in settings such as hotels and healthcare facilities.

5. What technology does the robot use for navigation?

The robot utilizes laser navigation technology, which provides high precision positioning accuracy of 50mm, ensuring it can navigate complex environments smoothly.

6. What is the maximum speed of the robot?

The Amy Plus Reception Robot can move at speeds ranging from 0 to 0.7 meters per second, making it agile and adaptable to dynamic environments.

7. How long can the robot operate on a single charge?

The robot is powered by a 40Ah lithium battery, providing over 12 hours of continuous operation on a single charge.

8. How long does it take to recharge the robot?

The Amy Plus Reception Robot can be quickly recharged in under 10 hours using a DC24V/5A charging pile.

9. What are the dimensions and weight of the robot?

The robot measures L650mm x W560mm x H1500mm and weighs approximately 45kg, making it compact and easy to place in various settings.

10. What is the power consumption of the robot?

The Amy Plus Reception Robot has a power requirement of 80W, ensuring efficient energy use while maintaining its functionality.

11. What types of services can the robot provide in shopping malls?

In shopping malls, the robot can assist customers with directions, provide information about promotions, and help with product inquiries.

12. How does the robot assist in medical facilities?

In medical facilities, the robot acts as a wayfinding assistant, helping patients and visitors navigate complex environments and providing essential health information.

13. Is the robot easy to maintain?

Yes, the Amy Plus Reception Robot is designed with minimal maintenance requirements and supports continuous use with automatic charging when not in operation.

14. Can the robot be used in corporate offices?

Absolutely! The robot can greet visitors in corporate offices, guide them to meeting rooms, and enhance the overall customer experience.

15. What input power does the robot require for charging?

The robot requires an AC100~240V input for charging, making it compatible with various electrical systems.

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