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7 Plate Water Ionizer Portable Household Medical Alkaline Water Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Technology 7 Plate Water Ionizer Portable Household Medical Alkaline Water Machine?

It's a plug-in, portable household water ionizer (Brand: Asclepius meditec, Model: AMS-h-03) designed to produce alkaline, ionized water for home and medical-care support. It features 7 ionization plates and is CE certified.

2. How many plates does the machine have and why does that matter?

The unit has 7 advanced plates. More plates generally increase electrode surface area, which can improve ionization efficiency and lifespan compared with units that use fewer plates.

3. Is this device medical grade or CE certified?

The product description lists the application as 'medical care' and indicates CE quality certification. If you require formal medical device classification or additional regulatory documentation, contact the seller for certificates and regulatory details.

4. What power source does the ionizer use?

The ionizer uses a plug-in power source (mains-powered). Check the product listing or manual for required voltage and plug type for your region.

5. Is the device truly portable?

The design is described as portable for home use, meaning it can be moved between locations within the household. Note the packaged gross weight is about 25.0 kg, so portability is intended for repositioning rather than frequent travel.

6. What are the physical dimensions and weight of the packaged unit?

Single package size is listed as 47 x 50 x 69 cm and the single gross weight is approximately 25.000 kg.

7. What pH range and ORP (oxidation-reduction potential) does the machine produce?

The product description does not specify exact pH or ORP ranges. pH and ORP can vary with source water. Please request the pH/ORP performance sheet or test results from the seller for precise ranges.

8. Does the machine include a water filter and how often should it be replaced?

The description does not specify an included filter or replacement schedule. Many ionizers require pre-filters to remove chlorine and particulates; check the product details or contact the seller to confirm filter inclusion and recommended replacement intervals.

9. How do I install and set up the water ionizer?

This is a plug-in countertop/portable device. Typical setup involves connecting to a water source per the user manual and plugging into a compatible electrical outlet. For exact installation steps and any required adapters, follow the provided manual or contact technical support.

10. What maintenance and cleaning are required?

Regular maintenance usually includes cleaning the electrodes, replacing filters (if applicable), and following any descaling procedure recommended in the manual. Because specific procedures aren't listed in the description, consult the supplied user guide or the seller for maintenance instructions.

11. What warranty and after-sales support are provided?

The listing indicates 2 years of service with online technical support. Confirm whether that refers to a warranty period or support term and ask for the warranty terms and coverage details from the seller.

12. Can I connect this device to any tap water supply?

Most household ionizers are designed for municipal tap water. Very hard water, well water, or water with heavy contaminants may require pre-treatment. Verify compatibility with your water type and ask the seller for guidance if you have non-municipal water.

13. Are there any safety precautions or contraindications?

Follow all safety instructions in the manual. Do not use the device if it is damaged, and ensure electrical connections are safe and appropriate for your region. Alkaline/ionized water should not replace medical treatment—consult a healthcare professional if you have health concerns.

14. Who is this product best suited for?

The ionizer is aimed at households and users seeking alkaline/ionized water for drinking, cooking, and general wellness support. It's also marketed for medical-care applications, but buyers should consult documentation and healthcare professionals for medical use cases.

15. Where can I get more technical specifications or certification documents?

For detailed technical specs (plate material, pH/ORP curves, filter type, electrical specifications) and certification documents, contact the seller or manufacturer (Asclepius meditec, Model AMS-h-03). They can provide datasheets, test reports, and CE documentation on request.

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