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15 ton garage rollup door mechanical dock mechanical loading dock leveller electrical automatic garage door

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the loading capacity of the 15 ton garage rollup door mechanical dock?

The loading capacity of this mechanical dock leveler ranges from 6000kg to 15000kg.

2. How thick is the upper plate of the dock leveler?

The upper plate is 8 mm thick and made from anti-skate steel.

3. What features enhance safety in this loading dock leveler?

The safety features include a self-locking system and a lip emergency stop.

4. Can the dock leveler accommodate different truck heights?

Yes, it has a working range of 300mm to 350mm to accommodate various truck heights.

5. How easy is it to operate the mechanical dock leveler?

It is designed for very easy operation, making loading and unloading quick and efficient.

6. What materials are used in the construction of the dock leveler?

The dock leveler features a galvanized shaft, a single galvanized foot guard, and an L steel profile support.

7. What is the thickness of the swinging lip?

The swinging lip has a thickness of 16 mm and a length of 400 mm.

8. Is the control box waterproof?

Yes, the control box has an IP65 rating, making it resistant to dust and water.

9. What kind of maintenance is required for the mechanical dock leveler?

The design aims to provide significant cost savings in maintenance, but regular inspections and basic upkeep are recommended.

10. How does the monitor in the control box function?

The monitor displays usage times and DTCS, providing valuable operational insights.

11. What is the installation process like for this dock leveler?

The installation is very smooth and straightforward, ensuring consistent quality and long service life.

12. What kind of product damage can this dock leveler help prevent?

It is designed to minimize fragile product damage during the loading and unloading process.

13. Is there an emergency stop feature?

Yes, there is an emergency stop feature for added safety during operation.

14. What are the dimensions of the bumpers?

The bumpers measure 400 x 100 x 80 mm.

15. Can this dock leveler be used in outdoor environments?

With its IP65 rating and robust construction, it is suitable for various environments, including outdoor use.

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