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15 Speeds Smart Electric Neck And Shoulder Massager

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the T-3001 Neck Massager and how does it work?

The T-3001 Neck Massager is an advanced device that uses TENS (Transcutaneous Electrical Nerve Stimulation) and EMS (Electrical Muscle Stimulation) technologies to relieve neck pain, reduce muscle tension, and enhance blood circulation.

2. What are the key features of the T-3001 Neck Massager?

Key features include dual technology (TENS & EMS), a heating and massage function, ergonomic design for comfort, portability, and a stylish appearance.

3. Can the neck massager help with chronic neck pain?

Yes, the T-3001 Neck Massager is designed to alleviate neck pain and stiffness, making it suitable for those with chronic neck issues.

4. How does the heating feature work?

The heating feature provides soothing warmth to the neck muscles, helping to ease tension and promote relaxation during the massage.

5. Is the T-3001 Neck Massager easy to use?

Yes, it has a user-friendly interface that allows you to easily switch between different modes and adjust the intensity levels for personalized comfort.

6. What materials are used in the neck massager?

The T-3001 Neck Massager is made from silicone and ABS materials, ensuring a soft and comfortable fit around your neck.

7. Can I use the neck massager while sitting at my desk?

Absolutely! The compact and lightweight design makes it perfect for use at home, the office, or while traveling.

8. Is onsite training available for using the massager?

Yes, onsite training is available to help you maximize your experience and ensure proper usage of the neck massager.

9. What is the packaging like for the T-3001 Neck Massager?

The massager comes packaged in a gift box, making it a great gift option for friends and family who need neck pain relief or enjoy massages.

10. How long can I use the massager at a time?

It is recommended to use the massager for 15-30 minute sessions, allowing time for your muscles to recover between uses.

11. Can I adjust the intensity of the massage?

Yes, the T-3001 Neck Massager allows you to adjust the intensity levels to suit your comfort and relaxation needs.

12. Is the massager suitable for all neck sizes?

Yes, the ergonomic design of the T-3001 Neck Massager is adjustable and should comfortably fit most neck sizes.

13. What are TENS and EMS technologies?

TENS uses low-voltage electrical currents to relieve pain by stimulating nerves, while EMS targets muscle tissues to enhance circulation and reduce soreness.

14. Can I use the massager if I have a medical condition?

If you have a medical condition, it is advisable to consult with a healthcare professional before using the massager.

15. Does it come with a warranty?

Please check with the retailer for warranty information, as it may vary based on the seller.

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