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1-2-4 Heads 9-12-15 Needles Auto Smart Home Clothes Garment Embroidery Machine (12 Needles)

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of materials can this embroidery machine work with?

The 1-2-4 Heads Embroidery Machine is suitable for various materials including garments, scarves, hats, school bags, and towels.

2. How many needles does this embroidery machine have?

This model features 12 needles, allowing for multiple color embroidery without the need to change threads frequently.

3. What is the maximum embroidery area for this machine?

The maximum embroidery area is 400mm x 500mm, providing ample space for large designs.

4. Does this machine have a touch screen interface?

Yes, it is equipped with a 10-inch touch screen for easy navigation and operation.

5. Can I customize designs on this embroidery machine?

Yes, the machine allows for customized embroidery designs, and it supports design imports via USB and computer.

6. What is the speed of the embroidery machine?

The machine operates at a speed of up to 1000 stitches per minute (SPM), making it efficient for production.

7. Is the embroidery machine suitable for commercial use?

Absolutely, this machine is designed for both home and commercial use, making it ideal for small businesses.

8. What kind of thread can I use with this embroidery machine?

You can use Groz-Beckert No. 11 needles and compatible embroidery threads for optimal performance.

9. Does the machine include a bobbin winder?

Yes, a bobbin winder machine is included with the embroidery machine for convenience.

10. What type of software is recommended for use with this machine?

We recommend using Isew, Wilcom, or Tajima software for design creation and editing.

11. Is there an emergency stop feature on the machine?

Yes, the embroidery machine is equipped with an emergency stop key for safety.

12. What is the warranty period for this embroidery machine?

The machine comes with a 1-year warranty for peace of mind.

13. Can the machine detect thread breaks?

Yes, the embroidery machine has a built-in thread break detection feature to ensure quality stitching.

14. What is the power requirement for this machine?

The machine operates on 450 watts and supports voltage ranges from 110-250V at 50/60Hz.

15. Are there any additional costs for design software?

Yes, the design software is sold separately and not included with the embroidery machine.

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